Honda World Downey

Are you ready to spread kindness and make a difference? Join us as a Helpful Honda Person!

At LA Honda World, we're looking for friendly, enthusiastic individuals who love helping others. As a Helpful Honda Person, you’ll represent the Honda brand by greeting each customer as they arrive to the store

What you’ll do:

1. Welcome Customers: Provide a warm and friendly greeting to each guest as they arrive at the dealership, ensuring they feel welcomed and valued.

2. Asses’ customer needs: For example if they are looking for new or Pre-Owned vehicle or if coming in for a scheduled appointment alert the appropriate staff and introduce the customer to the staff member.

3. Direct Traffic Flow: Assist in guiding customers to the correct departments, such as sales, service, or finance, based on their needs.

4. Answer Basic Inquiries: Provide information about dealership hours, services, and basic vehicle information to help customers quickly find answers to common questions.

5. Support Customer Satisfaction: Offer a friendly presence, keeping an eye out for any needs or questions customers might have while waiting.

6. Collaborate with Staff: Communicate effectively with sales, management teams to ensure customers are assisted promptly.

7. Manage Visitor Logs: Keep track of customer visits via provided iPad and direct them to the appropriate representative.

8. Reviews: Offer happy customers direction on how to leave us a review on Google or Yelp.

Qualifications:

Excellent interpersonal and communication skills

Friendly, professional demeanor

Ability to multitask in a busy environment

Basic computer skills

Requirements:

Friendly, outgoing personality

Passion for helping others

Excellent communication skills

Availability to work flexible hours, including weekends

Join us in making a difference and become a part of the Helpful Honda team!